Order Tracking

We understand how important it is to know exactly where your order is. That's why we offer a premium tracking service that allows you to follow every step of the delivery:

• Order processing time : less than 48h .
  
• Once your order is dispatched, you will receive an email with the tracking number and a direct link to the tracking portal.

• Tracking is updated in real time , providing accurate and up-to-date information on the location and status of your order.

• To perform complete tracking throughout the entire shipping route, simply use the tracking code that you will receive by email and/or WhatsApp in our own native tracking or using reliable tracking websites such as:

• 17track.net
• correios.com.br

• For both tracking sites, use the same tracking code.

• Our customer service is always available to provide additional assistance and answer any questions regarding tracking.

• Please note that delivery times generally range from 7 to 15 business days , and in some cases, they can take up to 30 days, since we work with imported products and the delivery logistics system is outsourced. However, it usually arrives much sooner.